All items sold are non-refundable and can only be exchanged with a product of equal value or a topped-up of the original purchased value. By placing an order for any of our products, you indicate that you have read this non-refund policy and that you agree with and fully accept the terms of this non-refund policy.
Return For Exchanges
Our policy lasts 14 days. If 14 days have elapsed since your receipt of purchase, unfortunately we can’t offer you an exchange of the product size or of an equal value. To be eligible for a return for exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Any item not in its original condition, is damaged or missing parts for reasons not due to our error will be returned. Any item that is returned more than 14 days will not be accepted unless there is a valid reason, to our satisfactory.
To exchange your product, you should bring your product(s) to:
SPARROW GREEN SHOP
6 Raffles Blvd #02-177
Marina Square Mall